Refund & Cancellation Policy
Last updated: July 9, 2026
Overview
Holistique Harmony Training (HHT) is committed to providing exceptional training experiences. This refund and cancellation policy applies to all training programs offered by HHT.
Cancellation Before Program Start
More than 14 days before start: Full refund minus AED 500 administrative fee. 7–14 days: 75% refund. 3–6 days: 50% refund. Less than 3 days: No refund (transfer to future session may be available).
Withdrawal After Program Start
Within first 10% of program duration: 50% refund of remaining fees. 10–25%: 25% refund. After 25%: No refund. Students may be eligible to transfer to a future session within 12 months.
Non-Refundable Items
Registration fees, training kits already provided, examination fees submitted to accreditation bodies (CIBTAC, City & Guilds, etc.), and third-party fees already disbursed.
Refund Process
Submit a written request to [email protected] with your enrollment details. Approved refunds are processed within 14 business days via the original payment method.
Contact Us
For questions about this policy, contact us at [email protected] or +971 4 284 7744.
Regulatory & Data Protection
Holistique Harmony Training is licensed by the Dubai Department of Economic Development (Trade Licence DED-1026968) and permitted by the Knowledge and Human Development Authority (KHDA Training Permit 630361). Holistique Harmony Training is not currently registered for UAE VAT, so no Tax Registration Number (TRN) applies. For data-protection and privacy matters — including access, correction or erasure of your personal data — contact our Data Protection Officer (Saleh Elhalik) at [email protected]. Office 214, 2nd Floor, Pyramid Center, Oud Metha, Dubai, UAE · +971 4 284 7744.