Privacy Policy

1. Introduction

Holistique Harmony Training ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.holistiqueharmony.com, use our services, or enroll in our training programs.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for training programs or professional services
• Submit contact forms or inquiries
• Subscribe to our newsletter
• Create an account on our website
• Participate in surveys or promotions

This information may include: name, email address, phone number, postal address, date of birth, payment information, educational background, professional certifications, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and navigation patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To process registrations, enrollments, and bookings
• To send administrative information and service updates
• To respond to your inquiries and provide customer support
• To send marketing communications (with your consent)
• To improve our website, programs, and services
• To comply with legal obligations and regulatory requirements
• To detect, prevent, and address fraud or security issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, hosting)
• Accreditation Bodies: With CIBTAC, DHA, KHDA, City & Guilds for certification and compliance purposes
• Legal Compliance: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with regular security updates
• Access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Staff training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Data Portability: Request transfer of your data to another service
• Object: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us at admin@hhtme.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

8. International Data Transfers

Our services are operated from the United Arab Emirates. If you are accessing our services from outside the UAE, please be aware that your information may be transferred to, stored, and processed in the UAE. By using our services, you consent to the transfer of your information to the UAE and acknowledge that the UAE may have different data protection laws than your home country.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Third-Party Authentication Services

Our platform offers the option to sign in or create an account using third-party authentication providers, including Google Sign-In. When you choose to authenticate through these services, we receive certain profile information from your account with that provider.

12.1 Information Received from Google Sign-In

When you sign in with Google, we may receive:

• Your full name as registered with your Google account
• Your email address associated with your Google account
• Your Google account identifier (a unique number that does not reveal personal details)
• Your profile picture URL, if available

12.2 How We Use This Information

Information received from third-party authentication providers is used solely to:

• Create and maintain your student account on our platform
• Verify your identity and prevent duplicate accounts
• Provide a streamlined sign-in experience
• Communicate with you regarding your enrollment and account activity

12.3 Data Sharing with Authentication Providers

We do not share your HHT account data, enrollment records, grades, or any other platform information back to Google or any other authentication provider. The authentication flow is one-directional — we receive limited profile data to create your account, and no further data exchange occurs. Google's use of your data is governed by Google's own Privacy Policy.

13. UAE Data Protection Compliance

Holistique Harmony Training is committed to complying with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "UAE PDPL") and its implementing regulations. As an entity operating within the United Arab Emirates, we adhere to the standards established by this legislation for the lawful processing, storage, and transfer of personal data.

Under the UAE PDPL, you have the right to request access to, correction of, or deletion of your personal data. You may also object to the processing of your personal data or request the restriction of its processing in certain circumstances. To exercise these rights, please contact our data protection officer at admin@hhtme.com.

14. Disclaimer

While Holistique Harmony Training takes all reasonable measures to protect the personal information of its users, no system of data transmission or storage can be guaranteed to be entirely secure. By using our services, you acknowledge and accept that the transmission of information over the internet carries inherent risks, and HHT shall not be held liable for any unauthorized access, data breaches, or loss of data that occurs despite our commercially reasonable security measures.

This Privacy Policy does not constitute legal advice. For specific questions regarding your rights under UAE law or any other applicable jurisdiction, we recommend consulting a qualified legal professional.